Family Court Adviser – Mid & West Wales

ID 856

The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate’s name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity.

Vacancy details

Family Court Adviser – Mid & West Wales 

02/04/2024, 16:00 

A starting salary between £43,785 and £48,269 will be offered to the successful candidate based on their skills, knowledge and experience and performance at interview. This range is not negotiable.
SEO £43,785 to £51,839
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Health and Social Services Group
Mid & West Wales
Mid Wales

Cafcass Cymru is operational – advising the court on cases where a child’s welfare is at stake – and is also part of Welsh Government.  We therefore have the best of both worlds – service delivery and the ability to shape and influence.  We are an organisation that lives and breathes its values.  We are an organisation that is genuine in its desire to improve outcomes for the children we work with.  We are an organisation that puts Wales on the map in the worlds of social work and family justice.  We want you to be part of this exciting journey of putting the child first and making a difference.

In Cafcass Cymru we support thousands of children and families in family court proceedings each year.  Our purpose is to safeguard the child and ensure their voice is heard within the family justice system.  The child’s future is at the heart of every recommendation made and every action taken by Cafcass Cymru.

Our goals

As a learning organisation, Cafcass Cymru is strongly committed to continuing to invest in our staff to maintain consistent levels of quality, develop our services and innovate and continuously improve in response to future challenges.  Our goals are to:

  • Provide the best quality service to support improved outcomes for every child, young person and family we work with
  • Create an environment and learning culture where staff feel valued, and their well-being is supported.
  • Share our knowledge, learn from partners and use our collective influence to improve the family justice system and children’s social care in Wales.

The role

The role of Cafcass Cymru’s Family Court Advisers is to represent the wishes, feelings and best interests of children and young people involved in family court proceedings in Wales, providing high quality, independent social work advice that protects and promotes their welfare, leading to safe outcomes. 

To be a Family Court Adviser you must hold a recognised social work qualification social and already registered with, or eligible to be registered with Social Care Wales. You must have knowledge and experience of safeguarding children and young people within a statutory sector.

Our work is demanding; therefore, you will need to be resilient and organised, can work proportionately, with strong IT skills and excellent verbal and written communication skills.

If this is the type of culture and organisation you think you can thrive in and you are motivated by making a difference for children and families, Cafcass Cymru would welcome your interest.

We are actively committed to becoming an increasingly diverse organisation with a workforce that reflects the diversity of the children and families we work with. We particularly welcome applications from individuals from diverse backgrounds with a range of lived and professional social work experiences. This is supported by our dynamic approach to learning and development and there are several Diversity networks which staff can participate in, which include The Minority Ethnic Staff Network, PRISM LGBTI+ Network, and the Women Together Network.

As a Family Court Adviser, you will be working directly with vulnerable children and families, to advise the family courts on the best course of action for the child or young person. You will work with parents, relatives, local authorities, and the courts, and demonstrate your understanding of what the child needs, wants, and feels.

Your key tasks will include:

  • Carry a case load of private and/or public law cases.
  • Provide professional social work advice and assistance to Courts to achieve a timely conclusion to proceedings and secure the best possible outcome for the child based on their individual needs and best interests.
  • Provide high quality evidence (orally and in writing) to the Court.
  • Ensure that the child’s welfare is paramount throughout proceedings, including ensuring the child is safeguarded in line with organisational requirements and the All-Wales Child Protection Procedures.
  • Ensure the appointment and instruction of legal representation for the child as required and in line with statutory and organisational requirements.
  • Ensure the child’s wishes and feelings are appropriately considered and reported upon in a timely and high-quality fashion throughout the assessment of the child’s needs as part of family proceedings.
  • Advise and assist parents and other relevant parties, in dispute, aiming to reduce conflict and minimise the need for court intervention.
  • Work effectively with partner organisations, stakeholders and people who use our service, whilst maintaining the required independence as part of proceedings.
  • Keep up to date with changes in legislation, guidance, court rules, policies, procedures, and best practice developments.
  • Comply with organisational policies, procedures, statutory requirements, and court rules in the delivery of services to children and families involved in family proceedings.
  • Be responsible for personal learning and development in accordance with the requirements of Social Care Wales and the Welsh Government’s performance management process.
  • Work as a team member, attend relevant meetings and contribute to the effectiveness and wider planning of Cafcass Cymru as required.
  • Provide management information on workloads, practice and performance as required.
  • Use ICT effectively for case planning and recording and to support service delivery.
  • Represent Cafcass Cymru and the Welsh Government in a professional manner conducive to always promoting a positive image.

What the organisation will expect

  • You will be responsible for managing defined areas of work using your specialist knowledge or experience to exercise sound judgement when interpreting complex or conflicting information weighing up all evidence to produce innovative solutions to problems.
  • You will be adaptable, flexible, open to, and accepting of change affecting you and your area of work and deal with that change efficiently and professionally.
  • You will show political awareness and an understanding of the political landscape when considering the impact of your decision and work on the wider business area and when formulating proposals for Senior Managers and Ministers.

What your team will expect

  • You may be required to manage a team setting clear direction on achieving their objectives. You will support team members in their work such as complex areas of work; work allocation and prioritisation; performance management; training and development; mentoring and coaching.
  • You will value diversity and inclusion, creating an environment where individuals feel safe to challenge, share ideas and express concerns adopting an inclusive leadership style.
  • You will be responsible for developing, implementing and maintaining systems or processes ensuring excellence or value for money.

What key stakeholders will expect

  • You will take the lead in creating, building and maintaining constructive relationships at all levels.
  • You will be able to tailor and adapt your communication style (written and oral) to advise, guide, influence and persuade internal and external stakeholders as appropriate.

In Cafcass Cymru we want to invest in continuous learning, helping to inspire and motivate our staff to develop in their roles and be the best they can be within a dynamic, diverse, and open organisation.

The role of Family Court Adviser offers substantial opportunities to play a key role in the management, development, and improvement of an all-Wales service, including liaison with a variety of agencies and organisations.

Starting Salary:  A starting salary between £43,785 and £48,269 will be offered to the successful candidate based on their skills, knowledge and experience and performance at interview.  This range is not negotiable.

Location: Our Family Court Advisers work flexibly, whether this is in court, at home, in the office or of course, with children and families, and we provide the technology to enable you to do this effectively.  As a Family Court Adviser, you will be assigned to one of our 5 geographic operational areas with a base office within that area and you should be prepared for regular travel within a reasonable distance of this.

This advert covers vacancies in the Mid & West Wales area (Carmarthen & Newtown office).

Employee benefits

Cafcass Cymru is a Division of the Health and Social Services Group within the Welsh Government and a career with us offers many civil service benefits including:

  • Pay progression based on annual incremental advance.
  • Full-time holiday entitlement of 31 days annual leave, plus 10 public and privilege days’ leave
  • Access to numerous training opportunities.
  • A civil service pension.
  • Reimbursement of Social Care Wales Fees.
  • Flexible working arrangements.

An allowance of £1,000 per year is available if you use your own car for all official business travel and cover in excess of 2,000 statutory miles per year. A valid driving licence and motor insurance is required.

If you want to find out more, or if you’re interested in applying, we strongly encourage all potential candidates to contact us prior to completing an application to discuss the role and recruitment process.  Please email CafcassCymruHR@gov.Wales with your contact details, noting the area you are interested in working in and the best times to contact you. 

This advert contains the titles of the criteria being assessed throughout. For further information on what is required you will need to press apply and view the full details on the application form.

When presenting your evidence please keep in mind the expectations of the grade as set out in the grade description as well as the main responsibilities that are essential for the role.


Welsh language requirements

3 - Although Welsh language skills are not essential for this post, they would be an asset. This role is a Welsh language skills desirable role.
0 - No skills
0 - No skills
0 - No skills
0 - No skills

Selection Process and Stages

Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.

The selection process and stages are:

Number of Stages:2 stage process
Stage 1Application Form
Stage 2Interview


We’ll assess you against these Behaviour criteria during the selection process.

Making Effective Decisions

This will be tested at stage 2: Interview


This will be tested at stage 2: Interview

Delivering at Pace 

This will be tested at stage 2: Interview

Managing a Quality Service 

This will be tested at stage 2: Interview


We'll assess you against the following Experience criteria during the assessment process.
Experience questions

An understanding of the needs of children involved in private and public law proceedings within the family justice system including the importance of timely reporting and avoiding delays in decision-making for children.

This will be tested at stage 1: Application Form
This will be tested at stage 2: Interview
This will be tested at stage 1: Application Form
This will be tested at stage 2: Interview

Evidence of effective case planning and recording casework with child/ren and families according to the Code of Professional Practice for Social Care.

This will be tested at stage 1: Application Form
This will be tested at stage 2: Interview


You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Civil Service.

If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.

This job is broadly open to the following groups:
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) 
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Disability Confident Scheme

The Welsh Government is a Disability Confident Leader. We guarantee to interview any candidate with an impairment, health condition, who is neurodivergent or who uses British Sign Language if they meet the minimum criteria for the post.

Welsh Government has adopted the social model of disability, which recognises that barriers in society act to disable people who have impairments, or health conditions, who are neurodivergent or who use British Sign Language.

We are committed to removing barriers in the recruitment process so that all (or potential new) staff can perform at their best.

Recruitment adjustments can be made at any part of the recruitment process for candidates with an impairment or health condition, who are neurodivergent or who use British Sign Language. 

Please get in touch with to discuss adjustments for any part of the process.

Great Place to Work for Veterans

The Welsh Government operates the Great Place to Work for Veterans Initiative. We guarantee to interview any eligible former members of the armed forces if they meet the minimum criteria for the post.

Social Partnership

In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.

Our 3 recognised trade unions are:
• Prospect

This relationship is underpinned by a partnership agreement. This sets out how our unions work with Welsh Government on issues such as:
• Pay
• Terms and conditions
• HR Strategy, policies and procedures
• Health, safety and well-being
• Organisational change

Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.

The Welsh Government has an excellent track record of working in partnership with its trade unions. We support you to join a recognised trade union, to ensure your voice is heard in the workplace. We encourage you to learn more about our trade unions, partnership working and to get involved in their work.


All Welsh Government staff are members of the Civil Service, and as a result are eligible for:

  • Civil Service Pension Scheme
  • 31 days annual leave (pro-rated for part time)
  • training and development opportunities
  • Cycle2Work Scheme
  • Smart Working flexible working arrangement
  • Green Car Scheme (subject to availability)

If you are an active Civil Service Pension member you can continue your membership throughout your employment with us.

Recruitment principles and complaints

We recruit by merit on the basis of fair and open competition. Please see the Civil Service Commission's recruitment principles on the Commission's website.

If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email Please ensure that you refer to the vacancy reference number.

If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission.

All applications for this vacancy must be made using our online application system.

If you have an impairment which prevents you from applying online, please email our recruitment team.You can:

  • request an application pack in an alternative format
  • request a recruitment adjustment to help you submit your application

Use the 'Apply' button to submit your application. You will be asked to register if you don't have an account or sign in if you do. Registration takes a few minutes and you will need an email address.

Once you've registered for an account and logged in, you'll be taken to the online application form. You must complete this and submit it before the deadline on the closing date. We will not consider an incomplete application form.

If you would like to apply for this vacancy in Welsh, please use the Change Language link on this page.  We welcome applications in Welsh, and applications submitted in Welsh will not be treated less favourably than applications submitted in English.

Please see the candidate guidance for more information on the recruitment process.

For information on Civil Service Success Profiles please click here.

This opportunity is closed to applications.