To: Lead HIW’s policy and delivery of escalation and enforcement action in the NHS and independent healthcare sectors.

To: Provide oversight, ensuring that HIW’s registration, independent healthcare inspection and enforcement activities are delivered effectively, supporting HIW’s role as regulator of independent healthcare in Wales.

To: Provide oversight to HIW’s programme of reviews.

To: Lead HIW’s investigation team, ensuring that concerns, regulatory notifications and death in custody investigations are managed and acted upon in a timely and effective way.

Grade description:

What your organisation will expect?

A) Professional Roles 

• You will be a Principal/Professional Advisor for a specific subject/area, on behalf of the organisation. 
  (This may include a professional qualification or being a member of a chartered profession). 

B) Generalist Roles

• You will have experience in delivering large scale projects. You will lead/manage/ have overarching 
  responsibilities for multiple work-streams (at least four).
• You will be able to deal with complex problems, displaying high levels of judgement with limited 
  precedent/guidance, using creative and innovative thinking to develop new approaches to deliver better 
  outcomes for Wales.
• You will have a detailed knowledge of the organisation together with a clear working understanding of 
  the external operating environment. You will be politically aware and will consider the long-term 
  implications of policy and other changes, interpreting trends and developments, and produce future 
  policies and organisational strategies in the light of these.

What your team will expect?

• You will be a strong leader with experience of building and developing high performing teams, inspiring 
  and motivating in order to deliver results through others. You will be able to build co-operation 
  between teams and provide direction across teams.
• You will have a demonstrable understanding of diversity, inclusion and equality of opportunity, 
  promoting a culture of inclusion, creating an environment where individuals feel safe to challenge, share 
  ideas and express concerns and embracing new ways of working.
• You will create a culture of continuous self-development, role-modelling self-learning and development, 
  whilst encouraging others to take all opportunities available. You will ensure ensuring that opportunities 
  are available to all staff regardless of their background, supporting everyone to reach their full potential.

What your stakeholders will expect?

• You will establish, build and maintain effective relationships or partnerships with key organisational 
  stakeholders (e.g. Ministers and senior employees in the organisation and external organisations, often 
  with conflicting views).
• You will have high level of representational, influencing, interpersonal and organisational skills together 
  with the ability to negotiate effectively with a range of contacts and/or relationships (e.g. directly 
  advising Ministers and/or the most senior officers externally, acting as a primary/lead contact on behalf 
  of the organisation). 
• You will work with a high level of autonomy, demonstrating an ability to take/make decisions (with 
  significant risk/impact) on behalf of the organisation whilst balancing the impact/risk associated with 
  those decisions.

Post-specific tasks

• To provide corporate leadership as a member of HIW’s Senior Leadership Group.
• To provide leadership to HIW’s Head of Independent Healthcare and Statutory Functions, ensuring that independent healthcare inspection and registration activities are aligned.
• Responsible for leading and delivering enforcement action in accordance with Welsh Government and external best practice. This will entail working closely with senior colleagues, Legal Services and profession, and key stakeholders.
• Responsible for leading escalation action in relation to NHS services, utilising the HIW Service Requiring Significant Improvement (SRSI) process. This will entail working closely with relevant stakeholders and demonstrative effective engagement skills.
• To provide leadership to HIW’s Head of Reviews, ensuring that HIW’s programme of review activity is delivered in a timely way and to high standard.
• To provide leadership to the HIW Investigations team, leading on concerns raised about healthcare services, responding to whistleblowers, oversight of statutory notifications, and quality assurance of death in custody investigations.
• To provide effective line management to the Head of Independent and Statutory Healthcare, the Head of Reviews, Senior Escalation and Enforcement Manager, and Senior Inspector - Investigations.
• Chair HIW’s Risk and Escalation Committee, ensuring that HIW is effective in considering any necessary, risk-based changes to the overarching programme of assurance activity.
• Develop and maintain effective relationships at a senior/strategic level with non-healthcare bodies relevant to the scope of the post including, for example, the Police.
• Representing HIW’s view regarding NHS bodies at NHS tripartite meetings as necessary, contributing to the Escalation and Intervention Framework for the NHS.
• Oversee work, as appropriate, to respond to emerging healthcare issues and concerns, which could include:
  • Working with Legal Services Department, seeking advice on a range of issues where appropriate
  • Preparing and presenting evidence before the Care Standards Tribunal or Courts
  • Collaborating with HIW’s Partnerships, Intelligence and Methodology team to review HIW’s inspection frameworks, policies, guidance and procedures together with the workbooks and documentation necessary for effective inspections.
• Working with key stakeholders including colleagues within HIW, Welsh Government, Healthcare Providers, other Inspectorates and Healthcare professions to share information and work together to improve healthcare services.
• Ensuring arrangements are in place to quality assure all Independent Healthcare inspection processes and outputs.
• Representing HIW at UK and international levels through attendance at regulatory forums, conferences, and workshops.
• Contributing to media, press and other activities that communicate HIW’s assurance programme and findings.

Common tasks

• To act under delegations from the Chief Executive.
• To uphold HIW's mission, purpose, role and values.
• To input to the development of HIW’s forward work programme.
• To provide effective and supportive leadership in accordance with Welsh Government policies.
• To work collaboratively with colleagues throughout HIW to ensure the delivery of HIW’s priorities.
• To take part in the corporate activities of HIW.
• To manage their own continuing professional development and the development of their team members.

This advertisement contains the titles of the Behaviour criteria being assessed throughout. For further information on what is required at the application stage, you will need to press apply and view the full details on the application form. At interview, you may be tested on the overall Behaviours listed.

When presenting your evidence please keep in mind the expectations of the grade as set out below in the grade description as well as the main responsibilities that are essential for the role.

A presentation on Behaviour criteria 4 (Seeing the Big Picture) and Experience criteria 2 (Can demonstrate relevant knowledge, understanding and experience of healthcare services in the public and private sector within Wales) will be required at Stage 2 (interview). More information will be provided in the invitations to that stage.

In the case of more than one candidate scoring the same, the panel has agreed the following criteria will determine merit order: the score against

1. Experience 1 score